Accessing and managing utility customer information can be complex, time-consuming, and harder than ever. Local governments are expected to quickly respond to customer questions or issues, analyze trends in customer records, and to create and defend sensible utility rates.
Harris Local Government’s utility billing software solutions provide billing and customer information management for municipalities and independent utility authorities for electricity, gas and water operations, and more.
In today’s instant access world, managing customer access to utility billing and usage information is a primary concern for utility providers of all shapes and sizes. Customers want fast access to information about their utility use as well as convenient methods for paying bills online. With Harris Local Government’s utility billing solutions, you can provide customers with 24/7 access to important utility use information, overdue bill statements, and methods for paying bills and fees online.
With Harris Local Government’s utility billing software solutions, local governments are able to improve transparency for their customers, deliver more consistent service, and improve revenue.
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